Invitation FAQs
How much do your invitations cost?
Single Panel Card invitations are between *$2.95 and *$3.45 each
*Additional Charges apply for additional inserts & requests.
Pocketfolder invitations are between *$4.45 and *$4.95 each
*Additional Charges apply for additional inserts & requests.
Actual cost varies based upon Number of Invitations, Number of Inserts and additional materials requested.
Postage, and envelope addressing are notincluded in this pricing.
What is our payment and order process?
Once we have received your order information form, we will email you a confirmation of your selections, provide a total for those selections, email a design proof and send and invoice for 50% of the total cost due to begin.
A basic contract agreement is then signed by both parties stating their intentions of this order. Proofing is done as long as necessary taking into consideration the amount of time between the date you need your invitations and the printing and assembly time until all details have been approved and finalized. *Special requests and changes to invitation design options must be kept to a minimum to avoid any additional charges. You will be made aware of any request of change that would incur such additional costs.*
Once at this point, printing and assembly occurs. Once the items have been printed, assembled and close to being shipped, an invoice for the final ½ of the estimated cost is sent via PayPal. This final amount may vary depending on the occurrence of additions or omissions to your order throughout the process. Once this final payment has been received, all items will ship within upon product completion.
Do we offer mailed invitation samples?
Pocketfolder Samples: $10.00 each
Single Panel Samples: $5.00 each
This includes a sample design with minimal revisions.
Once in contract, more revisions may be made to the invitation.
What types of payment do we accept?
We accept Credit Cards, PayPal, and Cashier’s Checks. For check payments, there is a 5-day clearance period once the check has been received before any work is begun. All credit card payments are processed through PayPal. Your financial information is never disclosed to Custom Wedding Details.
PayPal:
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Credit Cards: Visa, Mastercard, American Express, Discover
Cashier’s Checks: Make payable to Amanda Doane and send to
22553 Cornish Road Howard, Ohio 43028
Does the cost include extra envelopes, calligraphy, inner envelopes, addressing, or postage?
Pricing includes 5 extra outer envelopes and 5 extra RSVP response envelopes. More may be purchased upon request.
Pricing does not include calligraphy, inner envelopes, envelope addressing, or stamps. Customers are responsible for these items.
No envelope printing is offered at this time as there is too high of a risk to damage printing systems.
Do we have a contract?
Due to the custom nature of our items, we require a contract on all of our invitation orders. The contract basically states that you as a customer will fulfill your promise to complete your invitation order and in exchange Custom Wedding Details will fulfill our promise to complete your order and that you are satisfied with your final product.
Do we offer refunds?
Due to the custom nature of our products, full refunds are not given. An agreed upon partial refund may be given but only at the discretion of Custom Wedding Details, should it become necessary. We strongly stand behind the quality of our products, the care and thought put into them and attention to detail.
What else do we offer?
www.customweddingdetails offers an array of custom wedding products. We design Monograms, Invitations, Hand-Painted Aisle Runners, Monogram Sticker Labels, Favor Tags, Cake Toppers, Custom Signs, Thank You Signs and more!
What type of paper do we use?
All of our papers range in weight from at least 80lb to 112lb depending upon the type requested. We offer smooth and metallic finishes.
What are your paper color options?
Smooth Colors:
Chili, Candy Apple, Tuscan Sun, Lemonade, Citron, Pine, Grasshopper Pie, Forest, Persian, Something blue, Hydrangea, Lavender, Amethyst, Burgundy, Watermelon, Cotton Candy, Honey Graham, Coffee Bean, Milk Chocolate, Cream, White, Black Tie
Smooth colors have a smooth finish.
Metallic Colors:
Cranberry, Clementine, Apricot, Pistachio, Meadow, Emerald, Sapphire, Cornflower, Light Aqua, Tiffany Blue, Lilac, Black Raspberry, Merlot, Fuchsia, Rose, Soft Coral, Sand, Golf Leaf, Bronze, Copper, Antique Gold, Pearl, Silver, Onyx, Grape, 14k Gold
Metallic colors are heavier weight papers with a sheen to them.
Is printing available on Metallic or Colored papers?
At this time, printing is only available on our smooth finish papers in either Cream or White. All inserts, printed invitation layers and envelopes come with a standard option of either Cream or White paper.
How are our items shipped to you?
All items are shipped USPS Priority Mail (2-3 day delivery).
Shipping costs are included in pricing.
How much assembly am I, the customer, responsible for?
Customers are responsible for the stuffing of envelopes, placement of pocketfolder inserts, stamps, and envelope addressing.
Custom Wedding Details will adhere parts of the invitation that need to be put together with an adhesive.
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