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Shipping and Payment Information

What are our shipping options?

All items are carefully packaged and shipped using USPS Priority Mail (2-3 day arrival).  PayPal will notify you of when your item has shipped as well as a tracking number. Please retain this information for your records.  Custom Wedding Details will also email you a confirmation of your item shipment.

Do we ship Internationally?

We currently only offer shipment to Canada.  Please allow up to 2 additional weeks for shipments to Canada as International shipping tends to take longer than within the Continental US.  PayPal will notify you of when your item has shipped as well as a tracking number. Please retain this information for your records.  Custom Wedding Details will also email you a confirmation of your item shipment.

Do we offer combined shipping on our items?

Yes, we do. Please email us to find out what items are eligible and what the discounted amount will be.

What method(s) of payment do we accept and how?

PayPal is our Credit Card (VISA, MasterCard, American Express, Discover) processor.  You may complete your transaction directly through your PayPal account or as a standard Credit Card transaction.

When you have submitted the form appropriate to the item you are purchasing, your screen should look similar to Figure 1.1

Figure 1.1

Click on the Buy Now button to proceed with your payment.  At the next screen you will be able to choose to either pay through your PayPal account or a Credit Card (a PayPal account is not required to make a purchase with a Credit Card).  Your screen should now look similar to Figure 1.2.

Figure 1.2

To purchase using your PayPal account simply Log in to PayPal where indicated and follow the steps PayPal provides.

To purchase using a Credit Card, click on the Continue link located just above the Credit Card Logos.  It is a blue colored link.  Once you click continue you will be asked to input your Credit Card information as shown in Figure 1.3.  This information is kept private and is never seen or used by Custom Wedding Details.  Everything is processed entirely through PayPal's secure website.

Figure 1.3